Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.

Returns Policy
1. Condition of Items:
To be eligible for a return, your item must be in the *exact same condition* that you received it—unused, unworn, unwashed with all original tags attached, and in its original packaging including the plastic bag. If the product shows any signs of use, damage, or is not in its original state, we will be unable to process your return.

2. Deduction of Shipping & Payment Gateway Fees:
Please note that all original shipping and Payment gateway fees are non-refundable. If you choose to return an item, the cost of the initial delivery and payment gateways fees will be deducted from your total refund amount.

3.Return Shipping:
The customer is responsible for all shipping costs associated with returning the item to us which will be deducted from the refunded amount.

How to Initiate a Return
If your item meets the conditions above, please submit your request through our website within 7 days of receiving your order.

Where to Send Returns:
All returns must be shipped to our international courier address at: Kuwait, sharq , al qibla , fahad al salem street rakan tower , floor 19.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Once we receive your item and verify its condition, we will process your refund to your original payment method. Please allow 10 business days for the refund to reflect in your account.